![]() ![]() Update system user in Plesk panel -> domain -> Web Hosting Access (change username) - checked /etc/passwd / home dir is ok and /bin/false is set. ![]() What Ive done/checked so far: - I tried several plesk repair utilities, all return OK. Go to Site Manager > Transfer Settings. When I add an additional FTP user in the same domain all is ok.Use only Passive mode to connect over FTP in the Filezilla client: You can use the IP, the domain name, ftp subdomain name and so on. Given that it is unimportant what you use for Host, as long as it resolves to the server. Open port 20 on the server following the steps from the Resolution section of the article below: Unable to connect to a Plesk server via FTP when FTP ports are filtered by a firewall: Connection timed out. FTP protocol establishes the permissions and location on the server based on username and password. After a short Internet connectivity issue, in an attempt to reconnect to FTP it will try using Active mode instead, which is not allowed on the server's side. In this mode, FileZilla first establishes a connection with the FTP server using Passive mode. The incoming traffic to port 20/tcp(ftp-data) has to be allowed in order to establish the FTP data transfer while connecting via FTP in Active Mode.īy default, in FileZilla client > Site Manager > Transfer Settings > Transfer mode is set to Default. The username and the password you need to type in are the same as the ones you created in your Site Tools > Site > FTP Accounts. Port 20 is reported to be filtered on the server: Once you have the FileZilla client downloaded and activated on your computer, enter your domain name in the Host field or you can use the account’s IP address. On failed attempts to connect, the following error can be found in the /var/log/auth.log log file:ĬONFIG_TEXT: plesk proftpd: 0.0.0.0 (203.0.113.2) - mod_tls/2.7: unexpected OpenSSL error, disconnectingĪ combination of unstable Internet connection, blocked FTP active mode, and FileZilla's settings: PLESK_INFO: Error: The data connection could not be established: ECONNREFUSED - Connection refused by server. The following error is shown in FileZilla: An FTP connection to the Plesk server with the IP address 203.0.113.2 is dropped randomly when FileZilla client is used. The passive FTP ports configuration can be done either in Plesk interface or directly on the server. ![]()
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